What is the hotel's rating?

8.5 out of 10, based on 757 guest reviews. Staff scores 9.2/10 and location 9.3/10.

Is it accessible for people with reduced mobility?

Yes, the hotel is fully adapted: elevator to all floors, adapted parking, WC with support bars, and wheelchair access throughout.

What activities are there in the area?

Golf less than 3 km away, surfing, cycling, hiking, fishing, and water sports. The hotel offers car rental, bike tours, and walking tours.

Is there a 24-hour reception?

Yes, the hotel has a 24-hour front desk.

What languages does the staff speak?

Yes, the hotel staff speak English, Spanish, French, and Portuguese.

Hotel ★★★ Santa Cruz, Lisboa

Hotel Santa Cruz

Name: Hotel Santa Cruz
Address: Rua José Pedro Lopes, Santa Cruz, 2560/498, PT
Rating: 8.5

8.5/10

Very good 757 guest reviews

Suitable for Family getaway with outdoor activities and scenic surroundings

Beachfront hotel in Santa Cruz with 757 reviews (8.5★). Buffet breakfast, free parking, air conditioning, and direct access to restaurants and water activities.

Check availability and prices

1 / 8

The essentials, no fluff:

Beachfront location

The hotel is just 300 metres from Santa Helena Beach and a 3-minute walk from the coast. Direct access to international restaurants within 5 minutes on foot.

Buffet breakfast included

Breakfast with fresh fruit juices and freshly made pastries. Positively reviewed in multiple guest opinions.

Free parking without prior reservation

Free public parking at the property. No reservation required, but availability depends on occupancy.

Guest-rated staff

The team's service is one of the best-rated aspects, scoring 9.2/10 in the staff category.

Who is this suitable for

Family getaway with outdoor activities and scenic surroundings

When it is an ideal choice

Travellers seeking an accessible beach on foot without the need for transport, with a good balance between proximity to the sea and urban services.
Families with children, thanks to the kids’ club, board games, family rooms, and a tranquil environment.
People with reduced mobility, given the comprehensive accessibility of the establishment and adapted parking.
Travellers interested in outdoor activities: golf, surfing, cycling, hiking, and water sports available in the area.

When to consider alternatives

Buscas máxima privacidad o silencio absoluto, ya que la ubicación costera implica proximidad a zonas de ocio nocturno.
Necesitas parking reservado con garantía de disponibilidad, pues el del hotel es gratuito pero sin reserva previa.
Tu prioridad es la máxima relación calidad-precio, ya que esta categoría obtiene 7.9/10 en las valoraciones.

What travelers say

Top rated highlights

Attentive and helpful staff, highlighted as one of the hotel's greatest strengths by multiple guests.
Prime location steps from the beach and with easy access to local restaurants and shops.
Quality buffet breakfast with fresh products, positively reviewed by visitors.
General cleanliness of the establishment maintained at a good level according to analysed reviews.

Things to consider

The price-to-quality ratio scores 7.9/10, somewhat below other categories. Some guests point out improvable aspects in this regard.
The parking is free but not reservable, so there may be availability limitations during peak season.
Facilities and services score 8.0/10, indicating there is room for improvement in some aspects.

Location and nearby points

Located on Rua José Pedro Lopes, Santa Cruz. Coastal area with immediate access to beaches: Santa Helena Beach 300 m, Física Beach 800 m, and Pisao Beach 1.2 km.

Nearby dining: O Spaghetti Restaurant 50 m, Ar de Bar Café 150 m, and Dream Coffee Santa Cruz 250 m.

Connectivity: Humberto Delgado Airport 57 km. The hotel offers an airport shuttle service at an additional cost.

Area with a wide range of activities: golf, surfing, cycling, hiking, and fishing. Access to nightlife and sports events.