Hotel ★★★★ Puerto de la Cruz, Santa Cruz de Tenerife

Hotel Puerto Palace

8.6/10
Very good 5248 guest reviews
Suitable for Family getaway with outdoor activities and scenic surroundings

4-star hotel in Puerto de la Cruz with large landscaped areas, several pools, and leisure and wellness services in a quiet residential area.

The essentials, no fluff:

Facilities and leisure

The hotel features two pools, one with a waterfall, as well as hot tubs and a children's pool. For active leisure, it offers mini-golf, tennis courts, basketball, volleyball, and table tennis. It also has an exclusive naturalist rooftop for guests over 18 with its own pool and hot tub.

Rooms and comfort

Rooms are spacious and include a private balcony, full bathroom with hairdryer, small fridge, satellite TV, safe, and seasonal air conditioning.

Location and surroundings

Located in a quiet residential area, about a 10-minute walk from the beach and town centre, where shops and restaurants are concentrated. Taoro Park is a kilometre away.

Valoración de huéspedes

The staff's treatment is one of the aspects best valued by guests.

Who is this suitable for

Family getaway with outdoor activities and scenic surroundings

When it is an ideal choice

  • Travellers seeking a hotel with multiple leisure and sports options without leaving the premises.
  • Families requiring spacious rooms and specific services such as a children's play area or adapted menus.

When to consider alternatives

  • Si se prefiere una ubicación en primera línea de playa o en el núcleo histórico más denso, ya que el hotel se encuentra en una zona residencial a 10 minutos del centro.

What travelers say

Top rated highlights

  • The staff's treatment is one of the aspects best valued by guests.
  • Cleanliness and the comfort level of the facilities receive consistent positive ratings.
  • Breakfast is frequently mentioned favourably in reviews.

Things to consider

  • Some services such as the gym, spa, massages, and pilates studio require a supplement.
  • There have been isolated comments about improvable aspects regarding comfort and the condition of certain facilities.

Location and nearby points

Located in Puerto de la Cruz, 24 km from Tenerife North Airport and 89 km from Tenerife South Airport.

Nearby points of interest and transport

Parque Taoro 1 km
Playa del Muelle 1,2 km
Playa de los Roques 2,8 km
Restaurante Ruen Thai 10 m
Plaza del Charco 1,1 km
Jardines botánicos 2,3 km
Aeropuerto de Tenerife Sur 89 km
Aeropuerto de Tenerife Norte – Ciudad de La Laguna 24 km

Frequently asked questions

Does the hotel have internet connection?

Yes, the establishment offers free Wi-Fi in all its facilities.

Are there options for people with reduced mobility?

The hotel has facilities adapted for people with reduced mobility.

Does Hotel Puerto Palace fit your trip?

Check live rates, cancellation policies, and available rooms on the booking provider.

Check availability and prices

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Hotel Puerto Palace ★ 8.6/10
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