What is the distance to the airport?

Lisbon International Airport is 7.6 km away and has direct metro connection. The hotel offers paid airport shuttle service.

Is it accessible for people with reduced mobility?

Yes, the hotel is adapted for guests with reduced mobility, has elevator, and elevator access to upper floors.

What reception services does the hotel offer?

24-hour reception, concierge service, tourist information, luggage storage, and shuttle service (for a fee).

Yes, free WiFi throughout the property. Score in this aspect is 8.9 out of 10.

Hotel ★★★ Lisboa

My Story Hotel Ouro

Name: My Story Hotel Ouro
Address: Rua Áurea 100, Lisboa, 1100-063, PT
Rating: 9.1

9.1/10

Excellent 2225 guest reviews

Suitable for Short city break, convenient transit and walking sightseeing

3★ hotel in the heart of Baixa with Portuguese-themed decor. Excellent location, restaurant, and terrace. Score 9.1 out of 10.

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1 / 8

The essentials, no fluff:

Strategic location in the historic centre

Located on Rua Áurea, in the heart of Baixa. Less than 5 minutes walk from Santa Justa Lift, 5 minutes from Rossio Train Station and close to Baixa/Chiado Metro Station. The Tagus River is 400 metres away.

Historic building with character

Occupies an 18th-century building with decor based on Portuguese tiles. Rooms feature golden headboards and some offer views of the surrounding streets.

Accommodation and gastronomy services

Features a restaurant and bar serving traditional Portuguese cuisine and cocktails. Outdoor terrace on a pedestrian street. 24-hour reception, concierge service, and tourist information.

Complete room amenities

All rooms include air conditioning, private bathroom, smart TV, safe, free WiFi, and minibar. Interconnecting rooms available upon request.

What travelers say

Top rated highlights

Attentive and helpful staff. Guests especially value the quality of service at reception and during the stay.
Prime location in the historic centre. Easy access to monuments, public transport, and cultural life of Lisbon.
Comfortable and well-equipped rooms. Spacious areas with tasteful decor.
Quality breakfast. Variety and presentation valued by guests.

Things to consider

Some guests have noted that breakfast could improve in variety or quantity at certain times.
Occasional experiences with less attentive staff reported by some guests.

Who is this suitable for

Short city break, convenient transit and walking sightseeing

When it is an ideal choice

Travellers seeking central location in Lisbon with easy access to monuments, transport, and urban life.
Tourists interested in Portuguese history and architecture, with a preference for thematically characterised accommodations.
Couples and small groups who value comfort, attentive service, and a welcoming atmosphere.
Travellers with reduced mobility, thanks to elevator, adapted accessibility, and flat area location.

When to consider alternatives

Buscas alojamiento con piscina o amplias instalaciones de ocio, ya que este hotel se enfoca en ubicación y servicio.
Prefieres un barrio más tranquilo o residencial, alejado del centro turístico.
Necesitas estacionamiento propio, pues no se menciona disponibilidad de parking en el hotel.

Location and nearby points

Located on Rua Áurea, in the heart of Baixa, Lisbon’s most central historic neighbourhood. Traditional pedestrian street with direct access to shops and services.

Proximity to public transport: Baixa/Chiado Metro Station within walking distance, Rossio Train Station 5 minutes walk, Sete Rios Bus Station 4.7 km away.

Quick access to monuments and attractions: Design and Fashion Museum 150 metres, Arco de Rua Augusta 250 metres, Igreja da Nossa Senhora dos Mártires 350 metres, Figueira Square 450 metres.

Tagus River 400 metres. Santa Justa Lift less than 5 minutes walk. São Pedro de Alcântara Viewpoint 1 km.

Lisbon International Airport 7.6 km with direct metro connection.

Nearby points of interest and transport

Museo de Diseño y Moda 150 m

Tren Praça do Comércio 300 m

Arco de la Rua Augusta 250 m

Igreja da Nossa Senhora dos Mártires 350 m

Fuente del Carmo 350 m

Plaza de la Figueira 450 m

Mirador de São Pedro de Alcântara 1 km

Autobús Estación de autobuses de Sete Rios 4,7 km

Frequently asked questions

What is the hotel's rating?

9.1 out of 10 based on 2225 guest reviews. Especially scores high in location (9.8), staff (9.3), and comfort (9.2).

What do the rooms include?

Air conditioning, private bathroom, smart TV, safe, free WiFi, minibar, golden headboard, and elegant decor. Some offer views of the surrounding streets.

Are there food options in the hotel?

Yes, features a restaurant and bar serving traditional Portuguese cuisine, cocktails, and varied drinks. Also has snack-bar and minibar in rooms.

Does My Story Hotel Ouro fit your trip?

Check live rates, cancellation policies, and available rooms on the booking provider.

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