Hotel ★★★ Lisboa

Mama Shelter Lisboa

8.7/10
Very good 767 guest reviews
Suitable for Family trip in a convenient, well-connected urban location

3* hotel with terrace, restaurant, and bar in central Lisbon. Free WiFi, buffet breakfast, and highly rated staff. Rating 8.7 out of 10.

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The essentials, no fluff:

Central location with access to transport

Located on Rua Vale do Pereiro, the hotel is 850 metres from Príncipe Real Train Station and an 18-minute walk from National Theatre Dona Maria II. Palácio Palmela is 250 metres away and Marquês de Pombal Square is 600 metres. Humberto Delgado Airport is 8 kilometres away.

Highly rated staff

The staff rating reaches 9.1 out of 10, consistently reflecting attentive and available service in guest reviews. The team speaks German, English, French, and Portuguese.

Guaranteed comfort and cleanliness

Both categories score 9.0 out of 10. Rooms include air conditioning, flat-screen TV, hairdryer, and private bathroom with shower. Daily cleaning service included.

Balanced value for money

Rating of 8.3 in this category. The hotel offers restaurant, bar, terrace, and free WiFi with no additional charges, although some services like walking tours, happy hour, and ironing have extra costs.

Who is this suitable for

Family trip in a convenient, well-connected urban location

When it is an ideal choice

  • Travellers who value personalised service and seek central accommodation without parking complications.
  • Tourists who wish to be close to Lisbon’s theatres, museums, and iconic squares with quick access to public transport.
  • Travellers with reduced mobility, as the hotel is wheelchair accessible and has an elevator.
  • Small groups or families seeking basic quality services (restaurant, bar, terrace) without paying for unnecessary extras.

When to consider alternatives

  • Necesitas estacionar tu coche de forma segura y reservada, ya que el hotel solo ofrece parking en la calle sin garantía de disponibilidad.
  • Buscas servicios premium como spa, piscina o gimnasio, que no figuran entre las amenidades declaradas.
  • Prefieres un alojamiento más alejado del centro para evitar ruido urbano, aunque el hotel cuenta con habitaciones insonorizadas.

What travelers say

Top rated highlights

  • The staff's treatment stands out as one of the most frequently mentioned strong points, with consistently high ratings for their availability and professionalism.
  • Rooms offer a good level of comfort with modern equipment and well-equipped bathrooms, according to guest reports.
  • The central location facilitates easy access to theatres, squares, and points of interest without the need for long commutes.
  • Daily cleaning maintains a high standard, with a rating of 9.0 out of 10.

Things to consider

  • Street parking cannot be reserved in advance and may incur additional charges, requiring planning if you travel by car.
  • Some services such as walking tours, happy hour, ironing, dry cleaning, and laundry incur additional costs.
  • The value for money, though good (8.3/10), may vary depending on the season and availability of offers.

Location and nearby points

The hotel is located in a central area of Lisbon with easy access to public transport. Príncipe Real Train Station is 850 metres away and National Theatre Dona Maria II is an 18-minute walk.

Location rating of 8.9 out of 10 reflects proximity to tourist attractions: Palácio Palmela (250 m), Jardim das Amoreiras (550 m), Marquês de Pombal Square (600 m), and Edifício do Cinema São Jorge (750 m).

Further points of interest include Miradour de Santa Catarina (1.6 km), Commerce Square (2.4 km), and Algés Beach (8 km). Humberto Delgado Airport is 8 kilometres away.

Nearby points of interest and transport

Tren Príncipe Real 850 m
Palácio Palmela 250 m
Jardim das Amoreiras 550 m
Plaza del Marqués de Pombal 600 m
Edifício do Cinema São Jorge 750 m
Mirador de Santa Catarina 1,6 km
Plaza del Comercio 2,4 km
Playa de Algés 8 km

Frequently asked questions

What does breakfast include?

The hotel offers buffet or continental breakfast included in the rate.

Is there free WiFi?

Yes, free WiFi is available throughout the property with a rating of 8.3 out of 10.

What is the distance to the airport?

Lisbon Humberto Delgado Airport is 8 kilometres from the hotel.

Does Mama Shelter Lisboa fit your trip?

Check live rates, cancellation policies, and available rooms on the booking provider.

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Mama Shelter Lisboa ★ 8.7/10
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