Is it adapted for people with reduced mobility?

Yes, fully adapted: elevator, wheelchair accessible rooms, elevated WC with support bars, emergency rope in bathroom, and adapted parking.

How long does it take to get to the ski resort?

Approximately 15 minutes by car from the hotel.

What languages are spoken at reception?

Portuguese, Spanish, English, and French.

Yes, free WiFi in all rooms with a rating of 8.3 in reviews.

What activities are available?

Walking tours, bike tours, hiking, billiards, games room, tennis equipment, and bicycle rental (for a fee).

Is there a restaurant in the hotel?

The hotel offers breakfast and a bar with drinks. There is a restaurant (Cova da Beira) 200 meters away.

Hotel ★★★★ Covilhã, Castelo Branco

Hotel Carqueijais - Serra da Estrela

Name: Hotel Carqueijais - Serra da Estrela
Address: EN 339 Km 5 - Serra da Estrela, Covilhã, 6200-073, PT
Rating: 7.8

7.8/10

Good 1938 guest reviews

Suitable for Family getaway with outdoor activities and scenic surroundings

Mountain hotel in Serra da Estrela with seasonal pools, panoramic views, and ski access within 15 min. Well-rated breakfast and attentive staff.

Check availability and prices

1 / 6

The essentials, no fluff:

Mountainous location with views

Located on EN 339 in Serra da Estrela with panoramic views of Cova da Beira valley. Covilhã is a 10-minute drive and the ski resort is 15 minutes away.

Breakfast and bar service

Morning breakfast included and a wide selection of drinks at the bar. Guests frequently highlight the quality of the breakfast.

Highly valued staff

24-hour reception with a rating of 9.0 for staff attentiveness. Comments often underline the attentive treatment of the team.

Two seasonal pools

Two pools with views, available in the summer season. Accessible for all ages.

Who is this suitable for

Family getaway with outdoor activities and scenic surroundings

When it is an ideal choice

Travellers seeking rest in the mountains with good personal-guest ratio and quality breakfast.
Skiers and hiking lovers: proximity to the ski resort and access to mountain trails.
Families: indoor play area, board games, seasonal pools, and children's menu available.
People with reduced mobility: full accessibility with elevator, adapted rooms, and specific services.

When to consider alternatives

Si priorizas una ubicación céntrica dentro de Covilhã, ya que el hotel requiere coche para desplazarse a la ciudad.

What travelers say

Top rated highlights

Quality breakfast: mentioned positively in multiple reviews as a strong point of the accommodation.
Strategic location: valued for its proximity to Covilhã, the ski resort, and the mountainous environment.
Staff attention: attentive and helpful team according to guest reviews.
Well-maintained facilities: pools and common areas appreciated by visitors.

Things to consider

Rating in facilities and services of 7.7: slightly below other categories, suggests that some services could need improvement or updating.
Seasonal pools: available only in specific months, not throughout the year.
Some guests have reported occasional comfort issues in rooms.
Remote location in the mountains: requires a car to access services in Covilhã or the ski resort.