Is there an elevator?

No elevator. Upper floors are only accessible by stairs.

Yes, the hotel has pet bowls, indicating that it accepts pets.

What languages does the staff speak?

Yes, staff speak Italian, English, Spanish, French, and German.

Is there a laundry service?

Yes, the hotel offers laundry service, although it is for a fee.

Do all rooms have a hot tub?

No, only some rooms include a hot tub. All have a private bathroom with a shower.

Hotel ★★★ Lucca, Emilia Romagna

Albergo San Martino & Depandance

Name: Albergo San Martino & Depandance
Address: Via Della Dogana 9, Lucca, 55100, IT
Rating: 9.3

9.3/10

Excellent 1078 guest reviews

Suitable for Family trip in a convenient, well-connected urban location

3★ hotel in Lucca’s old town with equipped rooms, free WiFi, and central location. Score 9.3/10 based on 1,078 reviews.

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The essentials, no fluff:

Location in the historic heart

Located on Via Della Dogana 9, within the ancient city walls of Lucca, 20 metres from Palazzo Gigli and 30 metres from Palazzo Cenami. Easy access to the cathedral and main monuments. 400 metres from the central train station and 1.5 km from the Firenze-Mare highway.

Very high rating in guest reviews

Rating of 9.3/10 based on 1,078 reviews. Especially noted for location (9.8), staff friendliness (9.8), cleanliness (9.6), and comfort (9.6). Value for money rated 9.2/10.

Stair access to upper floors

Upper floors are only accessible by stairs. While some units are wheelchair accessible, this limitation is relevant for people with reduced mobility or if travelling with a lot of luggage.

Rooms with standard amenities

All rooms include free WiFi, flat-screen TV, minibar, parquet flooring, private bathroom with shower, hairdryer, and free toiletries. Some have a hot tub. Others are located in an annex building.

Who is this suitable for

Family trip in a convenient, well-connected urban location

When it is an ideal choice

Travellers seeking central accommodation in Lucca with easy access to historic monuments and urban life.
Couples and families who value comfort, cleanliness, and good staff service in a tranquil environment within the old town.
Travellers arriving by train, given the proximity to the central station (400 metres).

When to consider alternatives

Necesitas ascensor o tienes movilidad reducida, ya que las plantas superiores solo son accesibles por escaleras.
Requieres una conexión WiFi muy estable y de alto rendimiento, dado que la valoración en este aspecto es ligeramente inferior (8.5/10).
Prefieres un alojamiento con todas las habitaciones en un único edificio, sin depandance anexa.

What travelers say

Top rated highlights

Breakfast well valued by guests, mentioned positively in multiple reviews.
Excellent location in the historic centre, very close to monuments and main attractions.
Attending and helpful staff, highlighted in several guest reviews.
Comfortable and well-equipped rooms with quality finishes (parquet, minibar, TV).

Things to consider

Free WiFi rated 8.5/10, slightly below other categories. If you need a very stable connection, check with the hotel before booking.
Upper floors are only accessible by stairs, no elevator. Relevant if you have mobility issues or are travelling with bulky luggage.
Some rooms are in an annex building (depandance), requiring you to leave the main building to access them.

Location and nearby points

Located within the historic city walls of Lucca, in a pedestrian area with direct access to monuments. Palazzo Gigli 20 metres away and Palazzo Cenami 30 metres away.

Proximity to Cappella Musicale Santa Cecilia (100 metres) and Piazza dell’Anfiteatro (700 metres). Al Corso restaurant 50 metres away.

Transport access: central train station 400 metres, Florence airport 68 km, Firenze-Mare highway 1.5 km. San Pietro a Vico train station 5 km.